Here is what you need to know as a WCB client.

 

1. How Would a Postal Strike Affect the WCB?

A potential postal strike would impact the way WCB conducts portions of its business. We are monitoring the situation and have contingency plans in place to ensure that we minimize disruption to all of our stakeholders and maintain our service levels in the event of a strike.

 

2. What Can an Injured Worker, Employer or Stakeholder Do to Minimize the Impact of the Strike?

We encourage all WCB stakeholders to conduct as much correspondence as possible by fax, email, over the phone, or in person. We also encourage injured workers and healthcare providers to enroll for Direct Deposit. To request direct deposit, please complete the Worker Direct Deposit Form or Healthcare Direct Deposit Form and fax it to the WCB at 204-954-4132 (toll-free 1-877-872-3804), or email DirectDeposit@wcb.mb.ca.

 

3. Where Can I Get Updated Information on the Strike?

Visit our website regularly at wcb.mb.ca for up-to-date strike information (under News) or call our inquiry line at 204-954-4321 (toll free 1-855-954-4321).

 

4. If a Strike is Called, Where Can I Find Information About Contingency Plans?

Contingency plans will also be available on our website wcb.mb.ca (under News) and at our inquiry line at 204-954-4321 (toll free1-855-954-4321).

 

5. What Are the Contingency Plans for Injured Workers?

Signing up for direct deposit is highly encouraged to ensure no delay in receiving payments.

For all cheques produced on September 24 and 25, we ask injured workers who have elected not to sign up for direct deposit, or where direct deposit has not yet been arranged, to pick up their cheque at the following locations by end of day Thursday, September 27:

Winnipeg: WCB main office, 333 Broadway, 8:30 a.m. to 4:30 p.m.

All remaining cheques will be mailed out after 4:30 on Thursday, September 27.

For all cheques produced on September 24 and 25 (Brandon and Thompson) we ask injured workers who have elected not to sign up for direct deposit, or where direct deposit has not yet been arranged, to pick up their cheque at the following locations by end of day Thursday, September 27:

Brandon: WCB regional office, Renaissance Station Building, Unit 1, 457 - 9th Street, Monday to Friday, 8:30 a.m. - 4:30 p.m.

Thompson: WCB regional office, New Town Square, #2-90 Thompson Drive, Monday to Friday, 8:30 a.m. - 4:30 p.m.

Note that cheques produced on Wednesday, September 26 and later will be mailed to Brandon and Thompson workers.

If a strike beings, injured workers in rural Manitoba with an address outside of Brandon and Thompson can pick up their cheques at one of the government offices listed here. For an alphabetical listing of communities served by each government office, please see Communities Served by Government Offices.

All non-essential correspondence will be mailed until the labour dispute occurs.

 

6. What Do I Need to Bring with Me When I Pick Up My Cheque?

Whether you are picking up your cheque from a rural pick-up centre or from one of the WCB offices, you are required to bring two pieces of identification, one of which must be photo ID (e.g. driver’s license, passport), and your claim number.

If you are sending someone to pick up your cheque on your behalf, that individual must bring a signed letter from you authorizing them to pick up the cheque, photo identification and your claim number.

 

7. What If I Can’t Get to a WCB Office or Rural Pick-up Centre?

If you are unable to physically travel or send a designate to the WCB offices or to one of the rural locations, we ask that you call your WCB claim worker to discuss your circumstances.

You can also enroll for Direct Deposit to receive payment direct to your bank account. To do so, simply fill out a Direct Deposit Form and fax it to 204-954-4132 or 1-877-872-3804 (toll-free) or email DirectDeposit@wcb.mb.ca.

 

8. What If I Am an Injured Worker Who Lives Out-of-Province?

We encourage injured workers to enroll for Direct Deposit by completing the Worker Direct Deposit Form.

 

9. What If I Am an Injured Worker Who Lives Out-of-Country?

You will continue to be served by the WCB, with the possibility of longer time periods to receive cheques.

 

10. What Are the Contingency Plans for Employers?

Premium payments are required on their due dates. As an employer, you have many payment options available to you, aside from using regular mail. For a detailed list, see Paying Your Premium. For further details, contact Assessment Accounts at 204-954-4505 or 1-855-954-4321, ext. 4505.

All non-essential mailings will be held at the WCB until the labour dispute is over.

 

11. What Are the Contingency Plans for Healthcare Service Providers?

We encourage you to enroll for Direct Deposit to receive payment direct to your bank account. To do so, simply fill out a Healthcare Direct Deposit Form and fax it to 204-954-4132 or 1-877-872-3804 (toll-free) or email DirectDeposit@wcb.mb.ca.

In the event of a postal disruption, you can pick up your cheque in person at the following locations:

Winnipeg: 333 Broadway, Monday to Friday: 8:30 a.m. - 4:30 p.m.

Brandon: WCB regional office, Renaissance Station Building, Unit 1, 457 - 9th Street, Monday to Friday, 8:30 a.m. - 4:30 p.m.

Thompson: WCB regional office, New Town Square, #2-90 Thompson Drive, Monday to Friday, 8:30 a.m. - 4:30 p.m.

Rural: Click here for a list of government offices where cheque pick-up is available. Pickup hours for these offices are Monday to Friday, 8:30 a.m. - 4:30 p.m. For an alphabetical listing of communities served by each government office, please see Communities Served by Government Offices.

To pick up your cheque, please bring photo identification and a business card.