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Quick user guide

The eHealth Portal allows you to submit and manage reports efficiently. In this section, you’ll learn how to create reports, manage WCB requests and handle report updates.

  • On the left-hand side of the application is the main menu. Click the page icon in the main menu to start a new report. 
  • Review the information carefully before submitting. 
  • Submitting a report acknowledges that you agree with its content.  
  • Your unique user ID will appear on the report. 

As an eHealth portal user, the WCB will only send report requests through the portal. You will not receive a copy by fax, mail or email. Log in regularly to check for new requests to avoid delays in a worker’s benefit entitlements. 

Where to find report requests 

  • Go to the Reports in Progress tab to view all requested reports. 
  • Any reports that have been started but not submitted will also appear here. 

If you receive a duplicate request 

  • If you’ve already submitted the requested report, delete the duplicate by clicking the trash can icon under Actions

To generate a discharge report, complete a progress report and select ‘Yes’ when asked, ‘Is the worker discharged?’ The system will then create the discharge report automatically.

You can delete reports that have the status Draft, In edit or WCB requested by clicking the trash can icon. If deleting a WCB requested report, you must provide a reason. Submitted reports cannot be deleted. 

If you submitted a report with errors, contact the WCB Service Desk with the claim number, report name, submission date and details of the error.

More information

For a complete guide to using the eHealth Portal, download the user guide.

Contact

For more information about the eHealth Portal, contact the WCB Service Desk.

Email: ServiceDesk@wcb.mb.ca
Phone (Winnipeg): 204-954-4321 ext. 4573
Toll-free phone: 1-855-954-4321 ext. 4573