Employer Insight

Employer Insight is an online tool that provides claim cost and duration information down to the claim level with the data being updated daily. Employers can analyze claims information, evaluate injury and return to work performance and assess rate-setting costs – all in an interactive, customizable way.

This helps employers better understand assessment, claim and injury information. It also helps improve prevention and return to work efforts.

Log into Employer Insight now. 

Access the Employer Insight User Guide for more detailed information on how this resource can understand your claims, days lost and claim costs information.

What is Employer Insight?

Employer Insight is a platform for WCB registered workplaces to understand their claims, days lost and claim costs information. Information is provided through a collection of interactive dashboards. The dashboards help employers visually identify:

where to focus safety and health improvements to reduce injuries and, as a result, claim costs and premium rates
where to focus return to work improvements to reduce days lost and, as a result, claim costs and premium rates
what are their claim costs

Employers can also compare their performance against industry peers to obtain a benchmark and set measurable objectives for improvement.

Who benefits from using Employer Insight?

Employer Insight is mostly beneficial for large employers (those with an annual payroll of $7.5 million or more). Large employers have more claims, so the ability to analyze claims data and days lost is more practical. Small and medium employers may benefit from the summarized statistics Employer Insight provides.

Who can access my data?

Your data is only available to personnel in your organization who are authorized to access Employer Insight through the secure Employer Online Services of the Workers Compensation Board of Manitoba. Industry data is aggregated for the purposes of comparison and to protect employer anonymity.

I only have access to a cost center. What will I see in Employer Insight?

Users with access to a cost center cannot see information at the account level and cannot access industry comparison information.

What are the minimum recommended system requirements for using Employer Insight?

The minimum recommended system requirements for Employer Insight include:

laptop or desktop computer
internet access
- Microsoft Internet Explorer 11* or Google Chrome (latest version)* with:
- JavaScript enabled
- cookies enabled**
1440 x 900 display resolution, higher resolution is strongly recommended

Employer Insight can be accessed using a web browser on a mobile device, but features will be limited.

* Other browsers may work but are not supported by the WCB Service Desk.
** Employer Insight uses session cookies. No application information is stored on your hard drive without your consent.

I've encountered an issue or error using Employer Insight, what should I do?

If you have Employer Insight open and an account selected, click the Resources menu and select User Guide. Review the section titled Troubleshooting and Support. If your issue prevents you from accessing the user guide or you continue to have issues, please contact the WCB Service Desk at 204-954-4321, ext. 4573 (in Winnipeg), 1-855-954-4321, ext. 4573 (toll free in Canada and United States) or email ServiceDesk@wcb.mb.ca. WCB Service Desk hours are Monday to Friday, 8:00 AM to 7:00 PM CST (except on statutory holidays). You will receive a response within 2 business days, with most requests responded to same day.

Who do I contact if I have additional questions?

To ensure your question reaches the correct person, please contact the WCB Service Desk at 204-9544321, ext. 4573 (in Winnipeg), 1-855-954-4321, ext. 4573 (toll free in Canada and United States) or email ServiceDesk@wcb.mb.ca. WCB Service Desk hours are Monday to Friday, 8:00 AM to 7:00 PM CST (except on statutory holidays). The service desk will route your question to the correct person.

Employer Insight

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