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Claims and claim decisions

The WCB is here to help you support the injured worker in their recovery and Return to Work. We do this by paying for expenses related to the worker’s injury including medical care and lost wages.  

Log into Claims Online

Access your claim information online through the WCB’s Claims Online. Login now.

Claim transaction statements

If your worker has an open claim with the WCB, you will receive a Claim Transaction Statement every month the claim is active.

Claim decisions

Learn about the claims process and how the WCB makes decisions.

Appeals and reconsiderations

If you disagree with a decision made by Assessment Services and Compliance Services, you can request a reconsideration of the decision. 

WCB benefits and claims management

Review this page to help you understand the WCB process and how to help your injured worker.

Online claims information

Access your claim information online through the WCB’s Claims Online

With Claims Online, employers can view claim information with a few clicks. Learn how to access transaction dates, types of expenses, cost types, claim cost amounts, days paid and more.

Fair Practices Office

The Fair Practices Office is an impartial, organizational ombudsman who works to ensure that the WCB’s practices are fair. 

Contact information:

To report a claim, to inquire about an existing claim or for general claim questions, contact the WCB Head Office.