The WCB is always striving to ensure we provide service that is fast, easy, caring, right and clear. Feedback from you, our customer, is critical to evaluating how we are doing and where we can improve.
The annual Rate Letter is a very important document provided to employers every year that continues to evolve because of feedback generously shared in previous years. We want to keep up the tradition.
As you know, the WCB Rate Model used to calculate employer's rates is evolving. Through the transition stage, we are taking a different approach to the information provided and we want to know if our approach meets your information needs.
The survey will take approximately five minutes to complete. Please take a few moments to let us know if we are providing you and other employers with information that is timely, clear, meaningful and easily understood.
Please note, survey responses are confidential and no personal information about the respondent is provided to us. If you have questions or wish to discuss your individual circumstances, please contact Assessment Services directly at 204-954-4505 or toll free at 1-855-954-4321, extension 4505.
You can access the survey here.
We thank you for taking the time to provide your feedback.