Review Office
Policy Purpose
The Workers Compensation Act (the Act) establishes the right of a worker, a deceased worker’s dependants (worker), or a worker’s employer (employer) to request a reconsideration of a primary decision. The Act also allows the WCB to set out the protocols for review of a primary decision. This policy defines the authority and role of the Review Office and describes the protocols regarding the reconsideration of a decision on compensation or other benefits submitted to the Workers Compensation Board (WCB) for review. The WCB Review Office undertakes the review of primary decisions for compensation or other benefits and is a level of appeal between the primary decision-maker and the WCB Appeal Commission. The Review Office does not conduct formal oral hearings. A reconsideration by the Review Office consists of a file review and when needed, the collection of additional information on which to base a decision.