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Appealing a Claims Decision
You can appeal a decision that has been made about your claim if you do not agree with it.
Before starting an appeal, first discuss the issue or decision you do not agree on with your Adjudicator or Case Manager to try and find a solution. If you are still not satisfied with the decision, there are two levels of appeal available to you:
the Review Office and the Appeal Commission.
1. The Review Office
To begin your appeal, write to the Review Office at the address listed below and tell us exactly where you feel the error was made and the grounds on which you are basing your appeal.
The Review Office
Box 1042
Winnipeg MB R3C 2X4
If you prefer, you may use this Request for Review form to start your appeal. The form can be completed online, however, you will need to print it to send it to the Review Office.
It normally takes between four and eight weeks for your appeal to be considered.
The Review Office uses file reviews to decide appeals. Please refer to Policy 21.00 Review Office for more information.
2. The Appeal Commission
If after receiving your decision from the Review Office you are still not satisfied, there is one final option of appeal which is the Appeal Commission. The Appeal Commission is the final level of appeal for any claims issue.
The Appeal Commission is the highest level of appeal for any claims or assessment issue. Although the Appeal Commission functions separately from the Workers Compensation Board, it is bound by the rules set out in The Workers Compensation Act . Only issues previously appealed at the the Review Office level will be considered. To begin an appeal with the Appeal Commission, request an assessment appeal form by contacting the Scheduling Co-ordinator at (204) 925-6114 or by fax at (204) 943-4393. Outside Winnipeg, call collect. Please visit the Appeal Commission website for more information.
Appealing an Assessment Decision
As an employer, if you do not agree with an assessment decision, you have the right to appeal it.
Before starting an appeal, first discuss the issue or decision you do not agree on with the person from the Assessment Services Department who made the decision to try and find a solution. If you are still not satisfied with the decision, there are two levels of appeal available to you:
the Assessment Committee and the Appeal Commission.
1. The Assessment Committee
To begin your appeal, write to the Assessment Committee at the following address:
Assessment Committee
210-363 Broadway
Winnipeg MB R3C 3N9
In your letter, be sure to include your firm number, the issue you want addressed and any information that you think should be considered when your appeal is reviewed. Once the committee has had a chance to review your appeal, you will be informed in writing of their decision. It normally takes about eight weeks for a decision to be made on your appeal.
2. The Appeal Commission
If you don't agree with the Assessment Committee’s decision, you can go to last level of appeal which is the Appeal Commission. To begin an appeal with the Appeal Commission, request an assessment appeal form by contacting the Scheduling Co-ordinator at (204) 925-6114 or by fax at (204) 943-4393. Outside Winnipeg, call collect.
When you complete the assessment appeal form, be sure to identify the issue that concerns you. The Appeal Commission functions separately from the Workers Compensation Board of Manitoba but must adhere to The Workers Compensation Act when making their decisions.
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